What Heidi Health actually is
Heidi is an AI medical scribe used across primary care, allied health, and mental health. It offers a free tier for individual clinicians, a signed BAA on paid plans, and a template editor that lets clinicians shape SOAP, DAP, or custom note formats.
Rubric performance
Each dimension is scored 0–10 and weighted per the public methodology. Bars visualize raw dimension score; weight is shown for context.
What Heidi Health does well — and what it doesn't
- ✓Best free tier of any scribe we tested.
- ✓Template editor is the most flexible in this group.
- ✓Popular with allied health and mental health.
- △No native Epic integration.
- △Some clinicians report inconsistent behavior on very long visits.
Who should — and shouldn't — buy Heidi Health
- ▸Solo clinicians wanting to try ambient scribing free
- ▸Allied health and therapy
- —Practices on Epic that need write-back
Compliance
Pricing
- Trial
- Free tier
- Billing
- Monthly or annual
- Price band
- $
5 supported EHRs, per vendor documentation verified 2026-07-01.
About the company
- Founded
- 2021
- Headquarters
- Melbourne, Australia
- Website
- heidihealth.com
- Last verified
- 2026-07-01
Heidi Health — frequently asked questions
- What is Heidi Health?
- Heidi is an AI medical scribe used across primary care, allied health, and mental health. It offers a free tier for individual clinicians, a signed BAA on paid plans, and a template editor that lets clinicians shape SOAP, DAP, or custom note formats.
- How does Heidi Health rank against other AI medical scribes?
- Heidi Health ranks #5 of 11 AI medical scribes we track, with a weighted score of 8.4/10 across the six-dimension ClinicScribeCompare rubric (HIPAA & security, note quality, EHR integration, workflow fit, pricing, and support). Last verified 2026-07-01.
- Is Heidi Health HIPAA compliant?
- Heidi Health signs a Business Associate Agreement (BAA), holds SOC 2 Type II, and does not currently carry HITRUST. Data residency is US / AU. HIPAA compliance is a joint responsibility: a signed BAA plus documented security controls is the minimum bar for any covered clinic.
- How much does Heidi Health cost?
- Heidi Health starts at Free tier; Pro $99/mo (price band $). Billing: Monthly or annual. Trial: Free tier. Small clinics should confirm per-clinician pricing, group discounts, and any usage caps directly with the vendor before signing.
- Which EHRs does Heidi Health integrate with?
- Heidi Health documents integrations with 5 EHR systems: Athena, DrChrono, Practice Fusion, SimplePractice, Copy-paste to any. Depth of integration varies from native write-back to SMART-on-FHIR to copy-paste; confirm the exact workflow for your EHR during the trial.
- Who is Heidi Health best for?
- Heidi Health is a strong fit for: Solo clinicians wanting to try ambient scribing free; Allied health and therapy. It is a weaker fit for: Practices on Epic that need write-back.
- What are the main strengths of Heidi Health?
- Best free tier of any scribe we tested. Template editor is the most flexible in this group. Popular with allied health and mental health.
- What are the main weaknesses of Heidi Health?
- No native Epic integration. Some clinicians report inconsistent behavior on very long visits.
- Where does Heidi Health rank among AI medical scribes for small clinics?
- Heidi Health ranks #5 of 11 in the 2026 ClinicScribeCompare rubric with a weighted score of 8.4/10. The top of the ranking is tightly grouped — differences of 0.2–0.4 points across the top five scribes are common — so the right choice usually depends on EHR fit, specialty, and procurement constraints rather than the overall score alone.
Related buyer guides
- GuideBest AI scribe for small clinics (2026 ranking)
A vendor-neutral ranking of the top AI medical scribes for independent clinics with 1–50 clinicians. Scored on HIPAA, note quality, EHR fit, workflow, pricing, and support.
- GuideBest AI scribe for primary care (2026 vendor-neutral ranking)
How the leading AI medical scribes handle primary-care visits — acute, chronic, well, and complex — for independent practices.
- GuideBest AI scribe for independent medical practices (2026)
Independent practices buy differently than hospitals. This guide ranks AI scribes on how well they fit the independent-practice workflow: fast setup, transparent pricing, month-to-month billing.
- GuideAI scribe pricing guide for small clinics (2026)
A structured comparison of AI-scribe pricing models for independent practices: per-clinician monthly, per-encounter, enterprise contracts, and free tiers.
